Clean up ticket notes, split them by audience, draft the client email.

Paste raw notes from a job. Get a technical record for the ticket, a plain-language version for the client, and a ready-to-send email — all in one pass, entirely in your browser.

Note style

Choose how these notes should read

Dual view (internal + client-facing) Internal only (technical) Client-facing only (simplified)

Keep notes concise

Internal notes keep full technical detail for the ticket record. Client-facing notes swap jargon for plain language, for anything the end user will actually read.

Formatter

Paste your notes

Ignore blank lines Avoid duplicate hyphens Trim extra spaces Auto-correct grammar & spelling

Original notes

Internal notes

Technical

Client-facing notes

Simplified

Email draft

Draft an end-user email

Draft an end-user email from these notes